This page is for your clients to add a vehicle parking permit. This feature eliminates the normal routine of "client calling security company mgt, security company mgt advising patrol supervisor, patrol supervisor advising employee in charge of that account" etc.
Now your client can add the permit and it is instantly available on your database. Now when your employee checks the license plate, they will be notified "DO NOT TOW" and now you have less chance of mistakes and a more streamlined way of taking care of your parking issues.