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FAQ: Frequently Asked Questions
  • What are the system requirements for the Destiny Patrol Software Program?
    Any 32bit computer with a minimum of 512mb ram (1gig preferred), 1ghz processor and minimum screen size of 800x600

    The 64bit version named "ADAM-602" will be released in January of 2012 and will be backwards compatible with 32bit computers. Minimum screen size will be 1024x768.

  • I am having dificulty learning some of the features that Destiny has to offer, do you have training sessions of any kind?

    If you are in Southern California, we do offer personal training but if you are not in this area, we can remote into your computer and train you over the phone while remotely controlling your computer to show you how to use a particular feature. You can also visit our ONLINE VIDEO LIBRARY which covers all of our features. Click here to be taken to our video library.

  • HOW DO I INSTALL DESTINY INTO MY COMPUTER? - (video available)

    Destiny runs best when using Windows XP but can also run with Windows Vista and Windows 7, below is the installation instructions that are sent to all clients.

    To begin the install of the actual program, please follow the steps below:

    STEP ONE - Download
    Download the below file to your computer.
    http://www.destinypatrolsoftware.com/download/setup.exe

    -------------------------------------------------------------

    STEP TWO - Installation
    Open the folder where you downloaded this file and then install from there.

    If you are going to install to Windows 7, please make sure that you are installing as
    AN ADMINISTRATOR and there will be special instructions at STEP FIVE
    -------------------------------------------------------------

    STEP THREE - Locate Configuration File

    After you install the program, go to windows explorer and hilight "My Computer"




    then click on the + of My Computer so you can see the sub folders



    then click on the + of Program Files so you can see the sub folders



    then hilight "Destiny Patrol Software" so you can see the contents in the right window
    -------------------------------------------------------------

    STEP FOUR - Make Configuration Changes



    Open the destiny.exe.config file with the notepad program and you will see the below.
    (under the "type" column, the file will show as a config file, not an Application file)

    You will need to change the company name to what ever you want to see on your screens,
    you will save the "logo.gif" file that we have sent to you to the location in row 5.
    Just in case, here is the location: (C:\Program Files\Destiny Patrol Software\data)

    You must also change where it says "ecteam" to what ever was given to you as your "c.i.d."

    And lastly, you need to change the red zero in row 23 to the start date
    noted on your contract when your service began, example of Jan. 1, 2011 is:
    2011-01-01

    <?xml version="1.0" encoding="utf-8" ?>
    <configuration>
       <appSettings>
        <add key="company_name" value="Your Company Name Here" />
        <add key="company_logo" value="data/logo.gif" />
        <add key="domain" value="destinypatrolsoftware.com" />
        <add key="serverip" value="38.106.205.139" />
        <add key="serverport" value="9960" />

        <!-- If set to 1, the 10-8 tab WILL be shown -->
        <add key="showTab108" value="0" />

        <!-- This is the company id as see in ecteam.com company.id -->
        <add key="cid" value="Ask your Administrator" />

        <!--
        If this value has a validly formatted date, then this date will be used
        as the default START date in the search tab.
        If this value is set to 0, or if the date is invalidly formatted,
        the search page will default to 90 days in the past.
        Format: 2009-01-01
        -->
        <add key="searchStartDate" value="2011-01-01" />

       </appSettings>
    </configuration>
    -------------------------------------------------------------

    STEP FIVE - Windows 7 Configuration (skip this step if you are running XP)

    If you have already installed as an administrator, please see the above
    pic that shows the "Destiny Patrol Software" folder and its contents.
    Locate the actual application file named "destiny.exe" and right click on it.
    You will click on properties, then click on the compatibility tab where you
    will check the "compatibility mode", then choose to run this program as
    Windows XP - Service Pack Two.
    You will also allow this program to have administrative privileges.

    -------------------------------------------------------------

    STEP SIX - Personalize Logo

    To get rid of the default Eagle Seal logo, you can just replace the
    pic with what your logo is as long as it is the same size (200 x 271)
    and same file type (gif). Please remember that you need a transparent
    background because you can change the color of the Destiny program
    for day/nite use in the options menu at the top of the program.

    The file is located here:



    If we have created a logo for you, you can go to this location:
    http://www.destinypatrolsoftware.com/images/YOUR CID/logo.gif
    and right click on the picture, then save it to the location shown above.

    Remember that you will be replacing the file named: logo.gif

    If you are not afraid of a bit more computer jargin, we also suggest you
    naming your logo file "logoYOUR CID.gif" and changing the name in
    the above configuration file as noted in purple


    If you have any problems or questions, please call us so that we can help.

    We can also "remote" into your computer where we can make changes on your
    computer from our location as you watch.

    Also, don't forget to visit our video training page where the four areas of
    Destiny can be explained to you in detail too:

Thank you

The Destiny / GuardTrek Design Team.